NEW 2024 forwarding from @g.ucla.edu to @arts.ucla

What is Changing and Why

UCLA is moving to a more modern and secure email forwarding service using Google Mail on August 1, 2024. This change will address critical information security needs and improve the performance of email forwarding.

What To Do

Everyone who has an @ucla.edu address now has a corresponding @g.ucla.edu address regardless of whether or not you had a Google Workspace account at the time you graduated or retired from UCLA. To continue forwarding email from your UCLA account, you must update the forwarding address for your @ucla.edu email address within Google Workspace. If you do not make this update by August 1, 2024, your @ucla.edu email will deliver to your UCLA Google mailbox instead of being forwarded to your preferred email address. Please follow the instructions below to complete these steps. Watch this video https://youtu.be/43ohYvB_avg or refer to the instructions below on how to update your forwarding address.

Forgot Your Password?

Your UCLA Logon ID (formerly known as BOL account) is the same as the username portion of your @ucla.edu email address. Do not create another account as that will not work. If you forgot your password please see reset options at:

https://ucla.service-now.com/support?id=kb_article&sys_id=KB0010990

1. Go to http://mail.g.ucla.edu
2. If directed to, log in using UCLA Single Sign-On and confirm your authentication using MFA
3. Confirm you are logged into the correct account
   There should be a UCLA Logo in the top right-hand corner of the window
   Hover your mouse pointer over the UCLA logo to verify you are logged into your logonid@g.ucla.edu account
   
   *If you are having trouble logging into your Google Workspace for UCLA account, follow the steps found at Logging into my Google Workspace for UCLA account keeps redirecting me to my personal Gmail account.
   
   
4. Once logged into your Google Workspace for UCLA account:
   1. Click on the Gear Icon in the top right-hand corner of the window
   2. Click on the [See all settings] button
      
      
5. In the Settings window:
   1. Select "Forwarding and POP/IMAP"
   2. Click on the [Add a forwarding address] button
      
      
6. At the "Add a forwarding address" prompt, enter the email address you want your emails forwarded to and click on the [Next] button
   
   
7. At the "Confirm forwarding address" window, click on the [Proceed] button
   
   
8. At the "A confirmation link has been sent" notice, click on the [OK] button
   A confirmation email will be sent to the email address you entered above
9. Check your Inbox of that email address for a "Google Apps for UCLA Forwarding Confirmation" email
   Once received, open the email and click on the link found in the body of the email
   
   
10. At the Gmail Confirmation window, click on the [Confirm] button
    
    
11. You have successfully added the email address
    
    
12. Return to the Gmail window or tab or go to http://mail.g.ucla.edu
13. Again, click on the Gear Icon in the top right-hand corner of the window and click on the [See all settings] button
14. In the Settings window:
    1. Click on "Filters and Blocked Addresses"
    2. Click on "Create a new filter"
       
       
15. At the pop-up window:
    1. In the "Has the words" section, enter "deliveredto:ucla.edu" (no spaces)
    2. Click on "Create filter"
       
       
16. At the next window:
    1. Place a check mark on "Forward it to:," "Delete it," and "Never send it to Spam" and make sure the correct forwarding address is selected for "Forward it to:"
    2. Click on the [Create filter] button
       
       
17. Click on the [OK] button at the "Confirm create filter?" window
18. Confirm that the filter was successfully created:
    
    
19. Return to your Inbox - Click on the Inbox label in the left-hand navigation window
20. Go to https://accounts.iam.ucla.edu and click on the [Sign In] button
    
    
21. Log into the Identity and Accounts Manager application using UCLA Single Sign-On and confirm your authentication using MFA
22. Once logged in, Click on "My Services"
    
    
23. At the BOL Email Forwarding window, click on the [DELIVER EMAIL TO GOOGLE APPS AT UCLA] button
    A confirmation email will be sent to your Google Workspace for UCLA Inbox
    
    
24. Check the Inbox for the account you configured to forward to (Steps #1 - #18 above) for a "UCLA Logon ID Email Forwarding request" email
    Once received, open the email and click on the link found in the body of the email
    
    
25. Once confirmed, all messages being sent to your Google Workspace for UCLA account should be delivered to the email address you set at the end of Step #18